Being finalized. Paid subscriptions are not open yet; the payment provider, the company's business ID and postal address will be added before they are. Until then only the free trial and sections 1–6, 11 and 13–16 apply. Questions: [email protected].

Terms

Terms of service

Updated 10 October 2026. Includes the cancellation and refund policy (sections 8–10) and the pre-contract information required by chapter 6 of the Finnish Consumer Protection Act.

1. Who we are

Edition of One is a service of Palomaki Labs Oy, a limited company registered in Finland. Business ID: [pending]. Postal address: Yliskylänkaari 2a, 00840 Helsinki, Finland. Email: [email protected]. We answer email within two working days.

2. What the service is

A newsletter written for one reader. With your consent we research what is public about your work and interests, build a profile, and send you issues by email, each item with a line on why it matters to you. Editions differ in field and cadence (weekly, or a daily brief plus a weekly edition); the edition page you order from states what you get. Issues are also available on your reader page, where you can see and edit what we know, change settings, pause, stop and download your data. Sources are public; we check facts but cannot guarantee that every source is right, so verify an item before acting on it. Clinician issues report evidence and never give clinical advice.

3. Who can subscribe

Adults, 18 or older. You subscribe for yourself; you may not sign up another person. You give us an email address that is yours.

4. The free trial

Every subscription starts free. The edition page states how many issues or weeks the trial lasts. No payment details are taken for the trial. A trial never turns into a paid subscription by itself: at the end of it we email you once with the price and a link; you pay only if you order. If you do not, the issues simply stop and your data is deleted 30 days later (see the privacy notice). You can stop the trial at any time by replying "stop" or on your reader page.

5. Signup, consent and your profile

Signing up requires your consent to our research, given with the checkbox on the form; the optional second checkbox covers political views you have expressed publicly. The privacy notice describes the sources, the data and your rights. You can withdraw consent at any time, which ends the subscription. You promise that the links and notes you give us are about you and do not contain other people's private details.

6. Your reader page and feedback

Your issues contain a signed link to your reader page and one-click reaction links. Anyone with access to your mailbox can use them, so protect your mailbox as you would any account. On your page you can correct the profile summary, add wishes, change language and cadence, pause, stop, delete your data or request a copy. What you tell us outranks what we find on the web.

7. Prices and payment

• The price of each edition is shown on its page and at checkout, per month, in euros, including Finnish VAT for consumers. Business customers are shown prices without VAT and receive a VAT invoice; EU businesses outside Finland with a valid VAT number are invoiced under the reverse charge.
• The contract runs for an indefinite period and is billed monthly in advance. We offer no fixed-term plans to consumers.
• Payment is made by card through our payment provider, a merchant of record (to be named here), which sells the subscription to you as the seller of record, charges your card, applies the taxes of your country, sends receipts and handles refunds. Its checkout shows the price, the billing period, how to cancel and the words "order with an obligation to pay" before you confirm. Your card details never reach us.
• We may change prices with at least 30 days' notice by email; the new price applies from the next billing period after the notice, and you can cancel before it takes effect. Once a year we remind you of your plan, its price and how to cancel.
• A delayed or failed payment pauses the issues; we retry for 7 days and then end the subscription.

8. Cancelling

You can cancel at any time, and cancelling is as easy as subscribing: one click on your reader page ("Cancel subscription"), a reply "stop" to any issue, or an email to [email protected]. We confirm by email with the date and time. A monthly subscription ends at the end of the paid period; you keep receiving issues until then, and nothing more is charged. There is no notice period and no cancellation fee.

9. Right of withdrawal (consumers, 14 days)

If you are a consumer in the EU or EEA, you have the right to withdraw from a paid subscription within 14 days of ordering it, without giving a reason. Because we start sending issues at once at your express request, the law would let us charge for the part already delivered. We do not: withdraw within 14 days of your first payment and we refund that payment in full. To withdraw, use the "Withdraw" function on your reader page (available for the whole 14 days, with an emailed confirmation of the date and time), reply to any issue, or email us; you may also use the model withdrawal form, but you do not have to. We refund within 14 days of your notice, by the same payment method.

10. Refunds

• Within 14 days of the first payment: full refund on request (section 9), whether or not you are a consumer.
• Later months: no refund for the remaining part of a paid month after cancellation, except where we failed to deliver (below) or the law requires it.
• If we fail to deliver the issues you paid for (for example no issue in a month on a weekly plan) or the service is materially different from what the edition page promised, tell us and we refund the affected period or, if you prefer, deliver it. The statutory rights of consumers under the Consumer Protection Act (chapters 5a and 8) are not limited by these terms.
• Refunds are made by the payment provider to the original payment method.

11. Our obligations and their limits

We deliver issues on the cadence of your edition, skipping a daily brief only when there is nothing worth sending. We may miss an issue because of an outage, a source failure or a safety hold; we tell you and refund the period if it recurs. Issues are information, not professional, financial, legal, medical or investment advice; decisions you make on the basis of an issue are yours. Our liability to a business customer is limited to the fees paid in the preceding 12 months; towards consumers our liability follows the Consumer Protection Act. Nothing in these terms limits liability for intent or gross negligence.

12. Changes to the service and the terms

We may improve the service, add or remove sources and sections, and change these terms. We tell you by email at least 30 days before a change that reduces what you get or raises the price; you can cancel before it takes effect. Minor changes and changes required by law apply when published, with the date at the top of this page.

13. Content and rights

Issues are written for you. You may share an issue or an item with colleagues; you may not resell issues or use them to build a competing service. The items link to their sources, whose content belongs to their publishers. What you write to us stays yours; you let us use it to improve your issues.

14. Ending the service

We may end a subscription with 30 days' notice, or at once if you breach these terms (for example by signing up another person), refunding any prepaid period we do not deliver. If we close the service, we tell you at least 30 days in advance, refund prepaid periods and delete your data.

15. Complaints and disputes

Write to [email protected] first; we answer within two working days and try to settle every complaint directly. A consumer who lives in Finland may take an unresolved dispute to the Consumer Disputes Board (kuluttajariita.fi) after contacting the Consumer Advisory Services (kkv.fi). Consumers in other EU and EEA countries may use the dispute body of their own country. Finnish law applies; a consumer also keeps the protection of the mandatory law of their country of residence. Disputes that are not settled go to the District Court of Helsinki, or, for a consumer, to the court of their own domicile.

16. Summary of the pre-contract information (Consumer Protection Act, chapter 6, section 9)

• Seller: Palomaki Labs Oy, Yliskylänkaari 2a, 00840 Helsinki, Finland, business ID [pending], [email protected]; payment collected by the merchant of record named at checkout.
• Service: a personalized newsletter by email and on a reader page, on the cadence stated on the edition page; starts within a day of signup.
• Price: per month as shown on the edition page and at checkout, VAT included for consumers; no delivery costs; card payment.
• Duration: indefinite, billed monthly; cancel at any time to the end of the paid month; no fees.
• Withdrawal: 14 days from ordering a paid plan; full refund of the first payment on request; withdrawal function on the reader page, model form linked above.
• Liability for defects: statutory; complaints to our email; Consumer Disputes Board.
• Technical requirements: an email address; a modern browser for the reader page.